There really is an app for almost everything — including one that cybercriminals use to hack into businesses’ systems. Cyberattacks have become so advanced that they are now aided by an app, like this one that poses serious threats to Office 365 users. If you’re using Office 365, here’s what you need to know. A […]

Today, Wi-Fi isn’t only crucial for your employees to get work done; it’s also a necessary amenity for your office guests. But there’s a right way and a wrong way to set up guest Wi-Fi, and the latter can result in a frustrating experience for you and your users. So, how do you set up […]

Surface is comprised of Microsoft’s top-of-the-line laptops and tablets built with touchscreen capabilities, allowing them to integrate with Office 365 in even more efficient ways than previously possible. Here’s what to look forward to. Audio transcription in Word This new feature allows audio files to be uploaded into Word, which will then be broken down […]

Many will immediately blame hackers for an extremely slow website or being delisted from search engines, but that’s not always the case. When it comes to managing your WordPress website, how sure are you that all your bases are covered? If not, you might want to give this WordPress maintenance checklist a try. Make backups […]

To defend against cyberthreats, businesses often implement strong antivirus software and firewalls — but both these solutions are not enough. A cutting-edge identity and access management (IAM) solution is crucial to protecting your digital assets from hackers, rogue employees, and weak passwords. What is IAM? Identity and access management is a system that secures, stores, […]

In the healthcare industry, 58% of security incidents begin with an inappropriate action carried out by someone within the affected organization. Although the percentage isn’t as high among other industries, it’s still something you can’t afford to ignore. Here’s a look at five ways to prevent such breaches. #1 Educate You must teach your team […]

Managing your print infrastructure efficiently is a quick and easy way to minimize your IT budget. Many small and large enterprises don’t realize that they are using ineffective printing models, but you won’t be one of them if you follow these tips. Replace outdated printers Your outdated and cheap printers may meet the absolute minimum […]

Starting January 1, 2020, the California Consumer Privacy Act (CCPA), far and away the broadest consumer data privacy law passed by any State to date, goes into effect.

What is the CCPA?

CCPA grants California “consumers” extensive rights as to how their personal information is collected, stored, and used, as well as gives them a private cause of action against businesses who violate its requirements.

1. Search for specific phrases within quotation marks (“”). This way, Google will only return results with your exact phrase in them.

2. Remove certain terms or phrases with a dash/minus (-). This will remove these words from your search.

No AI Just Yet – There’s a lot of talk that artificial intelligence is going to take over customer service. While AI support exists, it still cannot match the power of human interaction.

Personalized Customer Service – Coming off that first trend, people don’t want to be treated as numbers.